Custom Development

Extend Mattermost with custom plugins, integrations, and AI-powered workflows tailored to your specific needs. From enterprise system integrations to specialized automation, leverage Mattermost’s extensibility to build exactly what your team needs.

What We Build

Custom Mattermost Plugins

Build native plugins that extend Mattermost functionality:

• Custom forms and UI components
• Slash commands for specialized actions
• Bot integrations for automated workflows
• Authentication and authorization extensions
• Custom notification and alerting logic

Enterprise System Integrations

Connect Mattermost with your existing tools:

• Ticketing Systems - Jira
• CI/CD Pipelines - GitLab, GitHub, Jenkins deployment notifications
• Monitoring Tools - Prometheus, Grafana, Datadog alerts
• Business Systems - CRM, ERP, custom internal platforms
• Security Tools - SIEM integration, vulnerability scanners

AI-Powered Workflows

Leverage Mattermost Agents for intelligent automation:

• Local LLM integration (self-hosted AI)
• Cloud AI provider connections (OpenAI, Anthropic)
• Automated response and triage systems
• Intelligent routing and escalation
• Document processing and summarization
• Data analysis and reporting bots

Webhooks & API Integration

Build lightweight integrations:

• Incoming webhooks for external notifications
• Outgoing webhooks for event-driven automation
• Custom slash commands for quick actions
• Interactive message buttons and forms

Development Process

Phase 1: Discovery & Design (1 week)

• Requirements gathering and analysis
• Technical feasibility assessment
• Architecture and integration design
• API and data flow documentation
• Development estimate and timeline

Phase 2: Development (2-6 weeks)

• Core functionality implementation
• Integration with Mattermost and external systems
• Error handling and logging
• Security review and hardening
• Code review and quality assurance

Phase 3: Testing & Deployment (1 week)

• Unit and integration testing
• User acceptance testing
• Documentation creation
• Deployment to test environment
• Production deployment and monitoring

Phase 4: Training & Handoff (1 week)

• Administrator training
• User documentation
• Source code and architecture documentation
• Knowledge transfer session
• Ongoing support recommendations

Technologies & Expertise

Plugin Development

• Go (backend/server-side logic)
• React (frontend/UI components)
• Mattermost Plugin Framework

Integration Platforms

• REST APIs
• Webhooks (incoming/outgoing)

AI & Automation

• Mattermost Agents Plugin
• Local LLM integration (Ollama, LM Studio)
• Cloud AI providers (OpenAI, Anthropic, Azure)
• Natural language processing
• Workflow orchestration

Pricing Structure

Small Projects ($8,000 - $12,000)

• Simple webhook integrations
• Slash command development
• Basic bot functionality
• Single-system integration

Medium Projects ($12,000 - $16,000)

• Custom plugin development
• Multi-system integrations
• AI-powered workflows
• Complex business logic

Large Projects ($16,000 - $20,000+)

• Comprehensive plugin suites
• Enterprise-wide integrations
• Advanced AI automation
• Custom UI components

What’s Included

All projects include:

• Comprehensive documentation
• Deployment support
• 30 days post-launch support
• Training for administrators

Best For

Organizations that:

• Need specialized Mattermost capabilities
• Want to integrate with existing enterprise systems
• Require AI-powered workflow automation
• Have unique compliance or security requirements
• Want to maximize team productivity with custom tools

Getting Started

Custom development projects typically begin with a discovery call to understand:

• Your specific needs and pain points
• Existing systems and integration requirements
• Success criteria and timeline
• Technical constraints and requirements
• Budget and resource availability

From there, we provide a detailed proposal with scope, timeline, and fixed pricing.